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T&C's

WHAT IS YOUR POLICY ON RETURNS & EXCHANGES
We do not refund or exchange items if you change your mind, and we are unable to accept any returns or exchanges on makeup products due to hygiene reasons.

INCORRECT ORDER
Please email us at info@tasneemcosmetics.com within 5 days of receiving your order if you believe that you have received an incorrect item or have not received the correct order. 

1. A refund for the amount of purchase price (assuming your item was not sent, as opposed to incorrectly sent)
2. A replacement for the incorrectly sent item provided that it is in stock

FAULTY ITEMS
We take great care when packing your order. However in the case that your item has been damaged in transit, we want to help resolve this issue as soon as possible. Please email us at info@tasneemcosmetics.com within 72 business hours of receiving your order if you believe that a product is damaged.

ALLERGIC REACTIONS
Please note that we do not refund or exchange for allergic reactions. It is the responsibility of the consumer to check the ingredients list carefully to avoid any possible reactions.

INGREDIENTS

MATTE LIPSTICK: MICA, ETHYLHEXYL PALMITATE, MINERAL OIL, OXIDIZED POLYETHYLENE WAX HOMOPOLYMER, POLYISOBUTENE, TITANIUM DIOXIDE, CI 15850, CERA MICROCRISTALLINA, BEESWAX, HYDROGENATED STYRENE/ ISOPRENE COPOLYMER, CI 19140, CI 77491, CI 45410, CI 47005, CI 77492, BHA, PROPYL BENZOATE.

LIQUID LIPSTICK: ISODODECANE, SILICA, MICA, SIMETHICONE, TITANIUM DIOXIDE, HYDROGENATED STYRENE/ ISOPRENE COPOLYMER, CI 15850, CI 19140, CI 47005, METHYL BENZOATE, PROPYL BENZOATE. 

Peta certified. Not tested on animals. 100% vegetarian.

RETURNED/UNCLAIMED PACKAGES
When your order has been dispatched, you will receive an email with tracking information. Once your parcel has left our warehouse, it is the property of the courier service. However, if you email us at 
info@tasneemcosmetics.com we will do all we can to track and find your parcel for you. 

* Please note, refunds can only be processed via the original payment source

PRIVACY POLICY 
We only collect the information you choose to give us, and we process it with your consent. In the course of providing our products, we collect or receive your personal information in a few different ways. We obtain the categories of personal information listed below from the following sources: directly from you, for example, from forms you complete or during signup/subscription on the website and @tasneemcosmetics social media platforms. You can control the receipt of certain types of communications from TASNEEM in your account/email subscription settings. Entering your email and details into our website is your consent for TASNEEM to send you marketing emails. You can unsubscribe at any moment by selecting the unsubscribe button at the bottom on all emails.